Please be assured that we will not collect or store any of your payment information. We do not have access to your personal payment information for all payment processes.

We support payment via credit cards (Mastercard/Visa). If you encounter any problem during the payment process, please feel free to contact our customer service by sending an email to support@relxintl.com, we will reply to your email within 24hrs.

For the specific logistics status, please enter the logistics order number you received at https://relxnow.co.uk/pages/track-order for the query. If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to support@relxintl.com to help you deal with it. Our customer service will reply to your email within 24hrs.

What should I do if the online transaction prompts failure?

We reserve the right to cancel your order and refund the original account if we detect one of the following vialations before the goods are shipped out or signed for: Ordered products exceed the purchase limit with the same account. A single account does not violate the purchase restriction, but an individual is determined (through payment account, delivery address, IP...